How to Buy Safely on Salmart

Buying online doesn’t have to feel like a gamble. With Salmart by Salmart Technologies, safety is built into every transaction — from product listing to payment and delivery. Whether you’re new to online marketplaces or simply tired of getting scammed on other platforms, here’s your step-by-step guide to buying safely on Salmart.

• 🛡 Choose Verified Products & Sellers

  When Browse listings, look out for products from sellers with good reviews and recently updated profiles.

• 💬 Chat Before You Buy

  Use the in-built Salmart Chat system to ask questions directly from the seller. Discuss product condition, delivery time, and clarify any details before making payment. Avoid moving the conversation to WhatsApp — staying on Salmart means better protection.

• 💸 Pay with CMR Protection (Confirm Money Received)

  Salmart uses a secure escrow system powered by its unique CMR feature. When you make payment, the money is held safely by Salmart until you confirm that the item has been delivered and is in good condition. No more “pay before delivery” traps!

• 📦 Track the Transaction

  You can monitor your order under Deals Page, where you’ll see product info, payment status, seller info, delivery confirmation and request refunds button. Everything is transparent and designed to protect both buyer and seller.

• ✅ Confirm Delivery

  Once your item arrives, click "Confirm Delivery" on your deals page. This action tells the system that you're satisfied, and your payment will then be released to the seller.

• 🚩 Report Any Suspicious Activity

  If something seems off — maybe a seller is trying to move you off-platform or changes the deal last-minute — use the Report User feature. Your report helps keep Salmart clean and safe for everyone.