At Salmart Technologies ("Salmart", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform, including our website, mobile application, and associated services (collectively, the "Platform").
By using Salmart, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information to provide and improve our services, including:
Personal Information
When you create an account or use our services, we may collect:
- Full name
- Email address
- Phone number
- Home or business address
- Profile picture
- Bank account details
Transaction and Financial Data
- Purchase history
- Payment confirmations
- Escrow and settlement details
- Refund requests
- Paystack transaction references
Usage Data
- IP address
- Device type and operating system
- Browser type
- Log data and analytics on how you interact with our platform
Messages and Communication
We collect and store messages sent via our in-built chat system, including media files, voice notes, and shared receipts.
2. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Facilitate secure transactions between buyers and sellers
- Process payments and disbursements
- Provide customer support
- Send important notifications and confirmations
- Personalize user experience and product recommendations
- Detect fraud and enhance security
- Comply with legal obligations and KYC/AML regulations
- Improve our services through analytics and feedback
3. Sharing of Information
We may share your information with:
- Payment processors like Paystack for transaction processing and verification
- Third-party service providers involved in platform operations (e.g., cloud hosting, analytics)
- Law enforcement or government authorities, if required by law or for fraud prevention
- Buyers or sellers involved in a transaction, strictly for completing the deal
- Business partners, in case of mergers, acquisitions, or restructuring, with proper data safeguards
We do not sell or rent your personal data to any third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain user sessions
- Remember login credentials
- Track user behavior for platform improvement
You may disable cookies in your browser, but some features of the Platform may not function properly.
5. Data Security
We implement strong technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include:
- Secure socket layer (SSL) encryption
- Tokenized payment processes
- Firewalls and access control systems
- Regular security audits
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your account or data (subject to legal retention requirements)
- Withdraw consent where processing is based on consent
- Lodge complaints with relevant data protection authorities
You can exercise these rights by contacting us at support@salmartonline.com.ng.
7. Data Retention
We retain your information only for as long as necessary:
- To fulfill the purposes outlined in this policy
- As required by law (e.g., for tax, legal, or regulatory reasons)
- To resolve disputes and enforce our terms
8. Children's Privacy
Salmart is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have done so, we will promptly delete such information.
9. International Transfers
If you are accessing our platform from outside Nigeria, be aware that your information may be transferred to and stored in countries with data protection laws different from your country's.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through email or via the Platform. Continued use of our services after such changes constitutes acceptance of the updated policy.